Frequently Asked Questions
At Urbach Roofing, Inc., we have been in business many years and as a result of that we have learned that with a service fee in place, we are able to provide our customers with lower estimates that have no hidden expenses. You are only charged for the time and materials used for your job; you’re not given a higher bid so we can recoup some of the loss from the last customer who did not accept. Other companies use salespeople for their repair and maintenance issues and although you feel you are getting a free estimate, there are extra costs involved that do get passed on to you, the customer. We have a full service department; our servicemen are ready to perform most repairs and maintenance issues the day of your appointment. Our servicemen will inspect the roof, provide you with an estimate while on site, and if it’s accepted while they are at your appointment, then the service fee goes towards the cost of repairs. If the estimate is not accepted, it does pay for the time at your home; that way, we do not have to pass that expense on to the next customer. At Urbach Roofing, Inc., you pay for only the services you requested.